To everyone at Wayside: You may have already heard this, but please correct your spring catalog, page 92, item 40267. The correct spelling of this product is "Heidy," not "Heidi." It is named for wife of the breeder, who is Dutch. Please make sure that you spell it correctly in any correspondence with customers. Thanks [...]
Dear Tamsin, Spelling noted! (And I’ll post separately to let Customer Service know!) Thank you for clarifying the difference in habit between these two . . . and given that I need to fill in space between very established Roses that shouldn’t mind one bit, Orkney Cherry seems my best bet. I have to admit, [...]
First, I must beg everyone at Wayside to be aware of the spelling error in our print catalog for Sweet Heidy — it’s Heidy with a ‘y’, not an ‘i’ as we would spell it. It’s important because Marco van Noort named it for his wife. All those plant introductions, all that labor, and this [...]
Dear Sharon, That’s great news! Can you give us a hint of which items are really taking off? I know we’ll see it in the dashboards next week, but as a gardener, I’d love to know ahead of time! Also, is anything already in low supply? I need to get my order in! Sincerely yours, [...]
Just wanted to let everyone know that we had our weekly meeting this morning, and the spring collection is really popping! At this rate we’re going to be sold out by April. That would be a great problem to have! Sharon Hughes Customer Service sharhughes@gmail.com
One more comment from us in Customer Service: OrderSEER tells you when the zone begins shipping, not when a customer’s order ships. Some items won’t be ready the day the zone opens. Just a heads up in case you’re talking to customers about it. Thanks, Sharon Hughes
Dear Tamsin, If I could only add one, would you recommend Geranium Sweet Heidi or Orkney Cherry? Both seem very long-blooming, and I love the colors. I’m going to put one of them in around my David Austins on the south side of the house. Sincerely yours, Kay Ravenel Product Administration kayravenel@gmail.com
Okay, sorry about that. To get to OrderSEER, go to the home page of our website (that’s www.waysidegardens.com) and look at the right side of the screen. You should see a little gray crystal ball with a flower inside it (right above the small photo of the spring catalog) and the words ORDERSeer. Click on [...]
Well, that answers one of my questions, which was what on earth "mouse over" meant. You’re talking about simply placing the cursor over something displayed on the screen, am I right? And how do we get to this page with the map and the zones? Tamsin
Just as a heads-up, I’ve noticed that the first time you mouse over the zone list, you don’t see the pop-up until you click on one of the zones. After that, it seems to let you browse okay, but sometimes you have to move the cursor outside the list and then go back over it [...]